Category Archives: Nurse

237: #%&@! Clients: Dealing with The Angry Client



News

Spix’s Macaw heads list of first bird extinctions confirmed this decade

Plan to rein deer growth on Melbourne’s outskirts

Review: Severance TV series

Brendan reviews the disturbing Apple TV series severance. A solid 8.6/10 score. Series 2 has been given the green light.

Main Topic: Dealing with troublesome clients

It’s everyone’s nightmare: the angry client. It wrecks your day, your week, maybe even longer. This week we discuss strategies to deal with the angry client, and tips to prevent the situation occurring in the first place.

VetGurus Merchandise – VetGurus Etsy Store

VetGurus Shop

Checkout the VetGurus range of quirky, distinctive branded items.

All purchases help support our podcast , helping pay for our production costs. So the bonus for you is that you get some great merchandise and you feel good inside for supporting us – win:win.

So click on this link and get shopping. Order now: VetGurus Shop.

Say Hi!

Send us an email: VetGurus@Gmail.com. We love hearing from our listeners – give us a yell now!

Become a Patron

Become a Patron of VetGurus: Support us by ‘throwing a bone’ to the VetGurus – a small regular donation to help pay for our production costs. It’s easy; just go to our Patreon site. You can be a rabbit.. or an echidna.. one day we are hoping for a Guru level patron! https://www.patreon.com/VetGurus

Support our Sponsors

Chemical Essentials. Cleaning and disinfection products and solutions for a wide variety of industries throughout Australia, as well as specific markets in New Zealand, Singapore and Papua New Guinea. The sole importer of the internationally acclaimed F10SC Disinfectant and its related range of advanced cleaning, personal hygiene and animal skin care products.

Microchips Australia: Microchips Australia is the Australian distributor for: Trovan microchips, readers and reading systems; Lone Star Veterinary Retractor systems and Petrek GPS tracking products. Microchips Australia is run by veterinarians experienced in small and large animal as well as avian and exotic practice, they know exactly what is needed for your practice.

Specialised Animal Nutrition. Specialised Animal Nutrition is the Australian distributor of Oxbow Animal Health products. Used and recommended by top exotic animal veterinarians around the globe,  the Oxbow range comprises premium life-staged feeds and supportive care products for small herbivores.

About Our Podcast

The veterinary podcast about veterinary medicine and surgery, current news items of interest, case reports and anecdotes. Wait: It’s not all about veterinary matters! We also discuss other areas we are passionate about, including photography and wildlife. Thanks for joining us – Brendan and Mark.

Our podcast is for veterinarians, veterinary students and veterinary nurses/technicians. If you are at pet owner please search elsewhere – there are lots of great podcasts aimed specifically at pet owners.

Disclaimer

Any discussion of medical or veterinary matters is of a general nature. Consult a veterinarian with experience in the appropriate field for specific information relating to topics mentioned in our podcast or on our website.


206: Life



News

Main Topic: Day in the Life Of…

Are you coping with life as a veterinarian or veterinary technician/nurse? This week Mark and Brendan cover some tips and tricks of how they cope with the stressors of daily life in our profession.

Say Hi!

Send us an email: VetGurus@Gmail.com. We love hearing from our listeners – give us a yell now!

About our Podcast

The veterinary podcast about veterinary medicine and surgery, current news items of interest, case reports and anecdotes. Wait: It’s not all about veterinary matters! We also discuss other areas we are passionate about, including photography and wildlife. Thanks for joining us – Brendan and Mark.

Our podcast is for veterinarians, veterinary students and veterinary nurses/technicians. If you are at pet owner please search elsewhere – there are lots of great podcasts aimed specifically at pet owners.

Become a Patron

Become a Patron of VetGurus: Support us by ‘throwing a bone’ to the VetGurus – a small regular donation to help pay for our production costs. It’s easy; just go to our Patreon site. You can be a rabbit.. or an echidna.. one day we are hoping for a Guru level patron! https://www.patreon.com/VetGurus

Support our Sponsors

Specialised Animal Nutrition. Specialised Animal Nutrition is the Australian distributor of Oxbow Animal Health products. Used and recommended by top exotic animal veterinarians around the globe,  the Oxbow range comprises premium life-staged feeds and supportive care products for small herbivores.

Chemical Essentials. Cleaning and disinfection products and solutions for a wide variety of industries throughout Australia, as well as specific markets in New Zealand, Singapore and Papua New Guinea. The sole importer of the internationally acclaimed F10SC Disinfectant and its related range of advanced cleaning, personal hygiene and animal skin care products.

Microchips Australia: Microchips Australia is the Australian distributor for: Trovan microchips, readers and reading systems; Lone Star Veterinary Retractor systems and Petrek GPS tracking products. Microchips Australia is run by veterinarians experienced in small and large animal as well as avian and exotic practice, they know exactly what is needed for your practice.

Disclaimer

Any discussion of medical or veterinary matters is of a general nature. Consult a veterinarian with experience in the appropriate field for specific information relating to topics mentioned in our podcast or on our website.


ExoNurse: 166



The veterinary podcast about veterinary medicine and surgery, current news items of interest, case reports and anecdotes. Wait: It’s not all about veterinary matters! We also discuss other areas we are passionate about, including photography and wildlife. Thanks for joining us – Brendan and Mark.

News


Review

Brendan reviews a textbook: Saunders Comprehensive Veterinary Dictionary 5th Edition. A ripper of a read before bedtime! Disclaimer: Brendan is one of the contributors (editors) for this text.

Main Topic: Exotic Pet Nursing

This week’s main topic is for the veterinary nurses/technicians. We dive deep into the basics of nursing exotic pet patients in the clinic. Tips and Tricks abound – listen in to find out the secrets of how to look after the unusual pets in the veterinary clinic.


Don’t be Shy – say Hi!

Send us an email: VetGurus@Gmail.com. We love hearing from our listeners -give us a yell now!

Become a Patron

Become a Patron of VetGurus: Support us by ‘throwing a bone’ to the VetGurus – a small regular donation to help pay for our production costs. It’s easy; just go to our Patreon site. You can be a rabbit.. or an echidna.. one day we are hoping for a Guru level patron! https://www.patreon.com/VetGurus

Support our sponsors

Microchips Australia: Microchips Australia is the Australian distributor for: Trovan microchips, readers and reading systems; Lone Star Veterinary Retractor systems and Petrek GPS tracking products. Microchips Australia is run by veterinarians experienced in small and large animal as well as avian and exotic practice, they know exactly what is needed for your practice.

Specialised Animal Nutrition. Specialised Animal Nutrition is the Australian distributor of Oxbow Animal Health products. Used and recommended by top exotic animal veterinarians around the globe,  the Oxbow range comprises premium life-staged feeds and supportive care products for small herbivores.

Chemical Essentials. Cleaning and disinfection products and solutions for a wide variety of industries throughout Australia, as well as specific markets in New Zealand, Singapore and Papua New Guinea. The sole importer of the internationally acclaimed F10SC Disinfectant and its related range of advanced cleaning, personal hygiene and animal skin care products.

Disclaimer

Any discussion of medical or veterinary matters is of a general nature. Consult a veterinarian with experience in the appropriate field for specific information relating to topics mentioned in our podcast or on our website.